Refund and Returns Policy

The Digitalia > Refund and Returns Policy

Thank you for choosing Digitalia Digital Marketing Agency. We value your business and strive to provide the best possible service. Please review our Refund and Returns Policy below:

Refund Policy

  1. Service Fees:
    • Service fees for digital marketing services (e.g., SEO, PPC, content creation) are non-refundable once the service has commenced. This includes any deposits or upfront payments made for the initiation of the service.
  2. Project-Based Work:
    • For project-based work (e.g., website design, campaign creation), a 50% deposit is required before the commencement of the project. This deposit is non-refundable once the project has started. The remaining balance is due upon project completion. If the project is canceled before commencement, a full refund of the deposit will be provided.
  3. Subscription Services:
    • Monthly subscription services (e.g., ongoing social media management, continuous SEO) can be canceled at any time with a 30-day notice. Refunds for partial months of service will not be provided.
  4. Exceptional Circumstances:
    • In exceptional circumstances (e.g., non-performance or breach of contract by Digitalia Digital Marketing Agency), refunds may be considered on a case-by-case basis. Please contact us at [email address] to discuss your concerns.

Returns Policy

  1. Digital Products:
    • For digital products (e.g., e-books, downloadable content), all sales are final. Due to the nature of digital products, returns or exchanges are not possible.
  2. Service Deliverables:
    • If you are not satisfied with the deliverables provided (e.g., reports, analytics), please contact us within 7 days of receipt to discuss your concerns. We will work with you to address any issues and ensure your satisfaction.

Contact Us

If you have any questions or concerns about our Refund and Returns Policy, please contact us:

  • Email: support@digitalia.in
  • Phone: +91 62832-53101
  • Address: SCO 364-365-366, Second Floor, Sector 34/A, Chandigarh 160022

We appreciate your understanding and cooperation. Thank you for choosing Digitalia Digital Marketing Agency for your digital marketing needs.